Change ... ... more information on our approach to IT training read this page or follow the links. ... Where does our IT training differ? ... Conflict in the workplace? Helena Consulting helps you gain a solution oriented insight into the hidden dynamics of your business. Every problem is part of a system, disappointing group performance should not be blamed on individual behaviour. Making someone accountable for the success of a project invites projecting one’s frustrations onto scapegoats. People involved in such battles, who feel victimised, do not contribute to a resolution. Holistic conflict management looks at dispute from wider perspective than negotiation, mediation or confrontation in court, can bring. A company consists of team members working together. Arguments can erupt between employees, supervisors, executives and departments, or with external clients, customers, suppliers, unions, the community, regulators and government. Disagreements and politics effect productivity, whether the enterprise is a multinational concern, an SME, a partnership or owner operated. Issues range from personality clashes, procedural differences, to “work choices” and industrial disputes. Systemic constellation, emotional intelligence, and dialogue tools and techniques, assist in: finding potential hot spots and weak links; identifying sub-conscious patterns; understanding relationships and informal structures; assuming responsibility for own situation; optimising the communication process; integrating contradictory positions and extremes; thinking together and valuing contributions; and regaining collaboration and clarity on the purpose of a project. Every person in an organisation has a role and has to be content with his or her role for the firm to be in balance and grow. A company can be a fun and satisfying place to work, improved staff attraction and retention reflect your employer of choice status. ... Get subconsciously and experientially skilled in today’s world of exponential learning. Helena Consulting specialise in all forms of training and development to help staff embrace new IT systems, as well as cultural change. End-user resistance to new applications is common and can be minimised by involving people in the process. Learning-blocks might indicate that technology needs to be included in the broader business context and the human and social system of your enterprise. Today, information technology, whether it includes hardware, software, networks, Internet, IP telephony or enterprise resource planning, is too complex to comprehend by intellect alone. Successful implementation depends on the skill and experience of the workforce, particularly with ERP systems, such as SAP, Oracle or PeopleSoft, which integrate finance, accounting, payroll, supply chain, scheduling, workflow management, warehouse management, project management, CRM, SRM, HCM, etc. The introduction of any new system creates imbalance and stress on every level in your firm and can be a traumatic experience for individual users. Our approach to training goes beyond mere manuals, user documentation, on-line help and telephone support from a helpdesk. Systemic IT training applies principles, tools and techniques from organisational constellations as well as systemic coaching. It includes emotional intelligence, movement of the whole body, physical sensations, and internal feelings in addition to rational thinking, intellectual understanding, cognition, exercises and practice. Effective training projects bring innovation back to the classroom and add the people factor to presentations and e-learning. Based in Melbourne, with clients in Sydney and throughout Australia... The systemic approach to conflict resolution. Consulting the consultant ... Systemic conflict resolution is about optimising the communication processes ...
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Conflict Resolution (80 other websites)
The systemic approach to Conflict Resolution. Consulting the consultant ... Systemic...
It Training (102 other websites)
...more information on our approach to It Training read this page or follow the links....